Better for Our Associations

At Total Clean, we take our responsibilities to service standards and the environment very seriously and have attained an unrivalled number of key registrations, memberships and associations. These require adherence to strict codes of practice and are subject to external audits in order to maintain our compliance and ensure we are delivering the best care possible to our clients at all times.

As testament to our dedication to ensuring our accreditations demonstrate our full commitment to ensuring our clients can rely on our service, we have now upgraded our ISO and accreditations to those issued by UKAS. The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing, inspection and calibration services.

British Institute of Cleaning Science

We are proud to be Corporate Members of the British Institute of Cleaning Science (BICSc), the largest independent, professional and educational body within the cleaning industry, with over 5,000 individual and corporate members. Its mission is both to raise the standards of education in the cleaning industry, and to build awareness, through professional standards and accredited training, thereby:

Protecting the operative
Providing a clean and safe environment
Preserving assets
Promoting sustainability
Producing best practice

Total Clean is always among the first to adopt new standards and methodologies from the BICSc as they benefit our clients and therefore our business as a whole.

ISO Environmental Management Policy

THE ISO 14001 Environment Management System standard is an internationally recognised system for managing the immediate and long-term environmental impacts of an organisation’s products, services and processes. It provides a framework for environmental management best practice to help organisations:

Reduce their environmental footprint
Diminish the risk of pollution incidents
Implement operational improvements
Ensure compliance with relevant environmental legislation
Develop their business in a sustainable manner

ISO Quality Management Policy

ISO 9001 provides a set of standardised requirements for a Quality Management System. Globally, over one million organisations are currently certified to this standard, meaning it is the leader not only in quality management systems, but within all management systems. The overall objective of the standard is to help companies meet statutory and regulatory requirements relating to the service while achieving excellence within their customer service and delivery.

UKAS 45001 Health & Safety Management System

UKAS 45001 is an ISO standard for management systems of occupational health and safety (OHS), published in March 2018. The goal of UKAS 45001 is the reduction of occupational injuries and diseases, including promoting and protecting physical and mental health. This helps businesses to:

Identify and control health and safety risks
Reduce the potential for accidents
Aid legal compliance
Improve overall performance

CO2 Balance

CO2 Balance offers carbon footprint calculation, carbon management and reduction services and an ethical way to offset greenhouse gas emissions through Gold Standard energy efficiency projects. Total Clean subscribes to CO2 Balance as a voluntary extension to its environmental policies – a commitment to reducing our environmental impact is a key principle with this offsetting scheme.

We complete an annual audit and a Greenhouse Gas audit report is generated, including a number of suggestions on how to reduce our impact. Total Clean is then certified as ‘CarbonZero’ for the next year, helping to cement us as an environmentally sustainable option to our clients, providing excellent care at no cost to the environment or our world’s ecosystems.

The Contractors Health and Safety Assessment Scheme (CHAS)

Assessing suppliers’ health and safety competence can be a lengthy and time-consuming process. Suppliers can sometimes meet one buyer’s Health and Safety standards but not another. Being CHAS approved reduces duplication, as suppliers’ compliance is accepted by all CHAS buyers.

Total Clean has been assessed and approved by CHAS, thus demonstrating that we comply with the core criteria of health and safety law, and are approved to work for all CHAS buyers.

Infection Prevention Solutions

Total Clean has completed a Cleaning Partnership Programme with Infection Prevention Solutions, ensuring we fully understand the complexities of cleaning in different healthcare settings. Our cleaning operatives are trained by qualified Infection Control Nurses, providing them with the knowledge necessary to minimise the spread of infection through a healthcare environment. All our cleaning services and healthcare cleaning staff are monitored by Infection Control Cleaning Management on behalf of Infection Prevention Solutions, who undertake Environmental Cleanliness Audits and ATP swab testing at regular intervals.

SafeContractor

Organisations cannot afford to run the risk of employing contractors who are not able to prove they have established sound health and safety policies in place.

Alcumus SafeContractor is a leading third party accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors. It is used by thousands of organisations in the UK.

As part of our commitment to delivering a safe and healthy environment for all our employees and all individuals affected by our activities, we are delighted to have achieved the SafeContractor accreditation. This will reassure all our clients of our recognition of our responsibilities in this area.

Cyber Essentials

Cyber Essentials is an effective, Government backed scheme that helps to protect organisations, whatever their size, against a whole range of the most common cyber attacks.

This helps businesses to:

Reassure customers that you are working to secure your IT against potential cyber attacks
Attract new business with the promise that you have cyber security measures in place
Provides a clear picture of your organisation's cyber security level

Some Government contracts require Cyber Essentials certification and our possession of this accreditation assures potential clients that we are well protected and thus their information with us shall be secure as well.